Calling Features with CampusCom

Digital Voicemail allows you to receive your voicemails by telephone or by email. If you'd like to receive voicemail in your inbox (.wav format) please let us know and we'll set it up.

To access your voicemail over the phone call: *97

To access your voicemail remotely, call your number. When you reach your voicemail press "*", then enter your mailbox number followed by your password.

If you have multiple voicemails, access them by dialing: *98 instead of *97. Of course you can always check your email... Our voicemail to email service simplifies everything!

Caller ID displays the telephone number of the incoming caller. You can activate Caller ID by dialing: *65 and deactivate it by dialing: *85.

To activate Call Waiting Caller ID dial: *58 and to deactivate it dial: *59.

Call Waiting allows you to receive a secondary call whilst on a call. You will hear a beap. To answer the incoming call, dial the Flash button or click the receiver button. To return to your previous call repeat the process. If call waiting is not active, dial: *56 to activate it. Call *57 to deactivate it.

Call Forwarding will forward all incoming calls to any other destination you choose. To activate it, dial *72, wait for a higher pitched tone, enter the number you wish to forward to and then wait for a series of quick beeps. To deactivate Call Forwarding, dial *73.

Talk to 2 friends at the same time! To use Conference Calling dial the first person normally. Then when in the call, press the flash button. When you hear a dial tone, dial the number you want to call to add to your conference. Once connected to the third party, press the flash button again and all three parties should be in the call. Please note: You will be charged for both calls.

Don't want your number to show up? Use ID Blocking. To activate dial *67 and to deactivate dial *68. When activated your number will show up as "Private Number".

To block the last caller (send them automatically to your voicemail) dial *60. To unblock them again, dial *80. To block any caller you want, send an email to accounts@campuscom.ca. We can block them, send them to a different destination, play them a recording etc. Customize it however you want.

Used to call back the last caller that called you. Dial *69.

If you want to transfer a caller to a different destination do the following: While in a call, press the flash button. When you hear a dial tone, dial *98. Once you hear a higher pitched dial tone, enter the number you would like to transfer the caller to. If successful you should hear two short beeps and a return to a regular dial tone. Please note: extra charges may apply when using this service.

To let your phone system know that you are done entering digits to dial press the # button. This will tell the system to call straight away. This helps especially when dialing long distance destinations with lots of digits.

The Call back feature is used to overcome long distance charges. Set your telephone number (or an additional CampusCom phone number) to call you back when you call it. It will then present you with a dial tone so you can make a long distance call via your CampusCom account. We'll charge you our low long distance rates and you'll only get charged for a local call from your cell phone etc.

Need someone to take calls and manage them for you? Perhaps for a small business? Try the CampusCom receptionist. When someone calls your line, they'll hear a recording giving them instructions and allowing them to press digits to redirect the call to your cell, your cottage, your work number etc. Dial 1099 from your CampusCom phone to record your receptionist message and sign up for the service!

Another great small business feature. When callers call in, they're placed in a queue to wait for you to answer. Once the line is free, the call is passed on in the order it was received. In the meantime, they can listen to messages you've recorded and background music.

Have calls ring in multiple locations. When a call is picked up in one location it will stop ringing everywhere. Great if you're always on the go and never want to miss a call.